​ABOUT US

CST Group Inc. is a US based IT Company established in 2000. We provide SMB's and residential clients with consulting and technical assistance for all of their IT needs. We have multiple divisions including Remote Monitoring and Management, Small Business, Residential, e-Commerce, Sales and Training. Our Remote Monitoring and Management Suite allows us to service our customers no matter their location. With 24x7 monitoring and enterprise security we keep you and your technology safe.  

Computer Support & Training

CST Group Inc.

OUR VISION

Continue our role and responsibility as a computer services industry leader and bring useful products and services to the marketplace while continually rewarding our customers and employees.

ABOUT OUR FOUNDER

Lisa A. Brown started Computer Support & Training in October 2000.  Her primary mission was to provide outstanding technology services to her clients while allowing her the flexibility to raise her two children.  She earned a Bachelor of Science Degree in Information Technology and has a Master of Arts in Business Communications with a specialization in Leadership and Influence.  With her education and experience, CST quickly became the popular choice for anyone with technology issues.  

In 2014, her husband Shawn joined the company.  With his military background and knowledge of computers and networking, Shawn opened the door to our networking services.  

Together, their dedication to the IT field and passion for customer service have made CST Group Inc. a huge success.  


OUR MISSION

To bring the quality and reliability that our customer's want and need so they will regularly return to us.  We will create and promote a work atmosphere that encourages all involved to strive to help our organization reach the top of our field.
Our Core Values Take Shape:

  • Solutions – Being able to work as a team to provide solutions without having to re-think a problem already solved
  • Honesty – Honesty is the only policy with every client we have
  • Accountability – we are consistently accountable, individually and collectively, to our commitments and our values
  • Professionalism – Every employee will maintain professionalism in the way we deal with our customers/clients and co-workers
  • Ethics– Providing our clients with information allowing them to make better, more informed decisions.

OUR STRATEGIC INTENT​

 CST Group Inc. will:

  • Provide friendly, knowledgeable staff that is more concerned about your problems, than theirs.
  • Ensure that each experience is a learning one by teaching our customer's about the do's and don'ts of computer technology.
  • Continue to provide training and certifications to our staff so that they are able to keep up with today's changing technology. 
  • Continue to support our community by participating in charitable events.
  • Treat our customers/clients in such a way that they would not even consider going to our competitor.
  • Create a beneficial and relaxed environment where our staff can explore the possibilities and generate ideas

WE PROUDLY SUPPORT....

North Country Habitat for Humanity - www.nchabitatforhumanity.org 


Consulting • Remote Monitoring & Management • support

4171 ST RT 11 Malone NY 12953  |  +1.518.483.4100  |  support@cstsupport.com

OUR CUSTOMERS ARE TALKING!

"Computer Support & Training is a local business that quickly responds to our needs. The house calls they make are a plus.  Working with them is a pleasure." - Marie-Caroline Piche, MD

"Your professionalism, timeliness, conscientiousness, and perseverance for making the transition as smooth as possible is greatly appreciated. As you know, every network has its challenges, but what sets your company apart from others is your willingness to learn each customers system including not only the software but the hardware as well. We will continue to use your company in the future if any issues arise.  We know you will respond to our needs as quickly as possible.  Keep up the great work!  It’s nice to see a small local company grow while continuing to meet the needs of its customers." - Derek Sprague, PGA Professional at Malone Golf Club, Past President PGA

"Computer Support and Training has helped us through the transition from one software (Chartlogic) to another (Eclinical). Being locally owned they are very prompt and have the knowledge needed to help us with problems that occur." -  Gerald W. Cahill, MDPC

"A belated thank you for the computer you prepared and delivered to the Farrar Home.  We certainly all appreciate your thoughtfulness and the time and effort spent on this gift.  We have it all set up and on-line in our activity room.  We look forward to starting some one-on-one lessons with the residents in the near future.  Again, I thank you" - Carol McKee, Farrar Home

"Lisa, Thank you for all that you do for me - for understanding that computers make me uncomfortable.  You are great to work with and I get it. Your Awesome"  - Madeleine Davis, Chez Madeleine Gifts

"Thank you!  We really appreciate all the support"- Jehanne, Camp Jeanne D'Arc